letter of complaint

[ibex]

Hello,

today I've written a short letter of complaint, I hope it's fine. Could you spare some time to have a look at it?
Thank you!
---------------

(the following four lines are meant to be flush right)
My Street 1
My City 1
Telephone number


20 January 2014

CBR Fashion Holding GmbH
Street 2
City 2



Dear Sir or Madam


I am writing to you in connection with a red bolero jacket I purchased from your shop last week.
Despite the fact that I washed it separately and at hand temperature even though the label claimed it could be treated with 40°, it lost a considerable amount of colour at the first wash. But not only has its colour faded, there are also numerous dark-red stains spread all over the garment.

I have been a customer of your “Street One” shops for numerous years and have never had any objections up to now, so I trust the matter will be resolved quickly and you will replace the faulty item by a flawless one.

Thank you for your attention to this matter.


Petra Brooks

[Keswick (Contributor)]

Hello,

TodayI've written a short letter of complaint, I hope it's fine. Could you spare some time to have a look at it?
Thank you!
---------------

(the following four lines are meant to be flush right)My Street 1My City 1Telephone number20 January 2014CBR Fashion Holding GmbHStreet 2City 2Dear Sir or Madam,I am writing to you in connection with a red bolero jacketthatI purchased from your shop last week.
Despite the fact that I washed it separately and at hand temperaturealthoughthe labelclaimsthatit could bewashedat40°, it lost a considerable amount of colourduringthe first wash. But not only has its colour faded, there are also numerous dark-red stains spread all over the garment.I have been a customer of your “Street One” shops for numerous years and have never had any objections upuntilnow, so I trust the matter will be resolved quickly and you will replace the faulty itemwitha flawless one.Thank you for your attentioninthis matter.Petra Brooks

[ibex]

Jesus. Are there any websites to practise prepositions?
Many thanks for your correction! Do you do that as a hobby?

Not putting a colon after the salutation should be OK though, I had checked it before in Practical English in Use by Swan. In Unit 146, it says "After 'Dear X', put a comma or nothing at all, not an exclamation mark (!)"

[Keswick (Contributor)]

Jesus. Are there any websites to practise prepositions?
Many thanks for your correction! Do you do that as a hobby? I do because I love the English language and like helping people when I can.

Not putting a colon after the salutation should be OK though, I had checked it before in Practical English in Use by Swan. In Unit 146, it says "After 'Dear X', put a comma or nothing at all, not an exclamation mark (!)"

Commas, and other punctuation after the salutation is debatable. According to some rules you can use a full stop, a comma, a colon or semi-colon. Dull stop is most common.